Enet TOURCOMMERCE TOUR AND EVENT SALES & OPERATIONS MANAGEMENT

Enet TourCommerce is a comprehensive integrated platform combining a booking engine for tours, CRM, project management, and procurement management. This software synchronizes all multi-channel touchpoints into one system, helping to manage deals, forecast group sizes, guest numbers, and financial status on a monthly basis. With Enet TourCommerce, all departments, from marketing and sales to services, operations, finance, and purchasing, can coordinate seamlessly, track, and efficiently control the entire business process.

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Manual operations exhaust the team

Customers face long wait times and lack transaction history

Overload at peak times leads to incomplete record-keeping and missing customer transaction history.

Collaboration between departments is ineffective

Information does not flow smoothly between departments.

Management lacks awareness of the current situation

Unable to assess business health or evaluate employee performance.

ART OF SERVICE SALES & CUSTOMER CARE

Booking Engine

The price of individual tours varies based on the day and quantity

Dynamic pricing based on customer choice behaviors according to parameters such as time, quantity, hotel, and experience activities.

Booking Engine Tour Commerce

Customers can immediately book tours with a specified date

Best-selling products, bait products, and value products have suitable prices for online purchase. For complex and high-value products, please see the lead section below.

Marketing module

Collect information on potential customers

Leads are potential customers who are likely to make high-value or complex purchases that require a consultation process. The number of leads is a vital metric for the business. Enet Pro, with its blog module, landing page, and forms, helps businesses create valuable content across multiple channels to instill confidence in potential customers that we are experts in our field. This leads to increased traffic to the website and landing pages, building trust and enhancing the likelihood of potential customers providing their information, especially during advertising campaigns.

CRM module - sales

Customer care and sales

Manage customer lifecycle and projects with a single tool, taking care of sales, sending information, quotes, contracts, and project proposals.

Project Management module - planning

Estimate costs and completed resources

Calculate estimated costs based on the resources and volume as well as the time required to complete the project, from which pricing can be set and continuously adjusted throughout the sales and contract signing process.

Operations module - project progress, cost management

Collaboration on tasks, progress, reporting

A centralized task management tool, supporting the processing and recording of task statuses, allows the project manager to monitor the overall project progress along with related costs at any time, while the operations system also continuously receives feedback from customers.

Reporting module

Track project progress

A 360-degree view of the project, allowing the project manager to make quick decisions based on data to complete the project on time.

Reporting module

Monitor the health of the business.

Provide an overview report of all business activities.

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Free consultation

Unique features and modules

Specialized Booking Engine

Dynamic Pricing

HRM

Personnel, salaries, internal training

Mobile Apps

Mobile app supporting work while on the go

Customer

"The trust, partnership, and effectiveness of Enet Tour Commerce will be proof of our long-term collaboration and success."

We are very honored to have our clients' trust in applying Enet Tour Commerce into their business model. It is the perfect choice to enhance the quality of the system.

REPORTING ON ENET

Ứng dụng công nghệ số trong phát triển du lịch y tế tại Việt Nam

Mới đây, Sở Khoa học Công nghệ TP Hồ Chí Minh phối hợp Công ty CP Công nghệ Du lịch Enet đã tổ chức hội thảo “Enet MeetDoctor - Giải pháp phòng khám 4.0 ứng dụng trong du lịch y tế”

Ứng dụng công nghệ để phát triển ngành du lịch y tế

Ngày 17-8, Trung tâm Thông tin và thống kê khoa học và công nghệ TPHCM (thuộc Sở KHCN TPHCM) phối hợp cùng Công ty Cổ phần công nghệ du lịch Enet tổ chức sự kiện giới thiệu phần mềm phòng khám 4.0, ứng dụng công nghệ để phát triển ngành du lịch y tế tại Việt Nam.